![]() How did you get the older installer version 5.12.9? It may be my only hope too. It sounds like even with all this extra effort that I'll probably still have the problem. Note: If the desktop client was installed with the MSI installer by you or your IT team, AutoUpdate is disabled by default and the Check for Updates button is also removed. If there is a newer version, Zoom will download and install it. Zoom will then automatically check for available updates and download. Download from Google Play Download from Zoom. Click on the icon in the top right on the home screen 2. How do you update the Driver? My Windows updates are current. Click your profile picture then click Check for Updates. Zoom Client for Meetings Download from Google Play Download from Zoom. I tried calling support (I have a paid subscription for work!) and was blown off twice with "accidental phone disconnects" after waiting to talk to someone for at least 20-30 minutes! I tried doing a chat for tech support and was told I didn't have a paid subscription when I've been paying for it with auto draft for almost two years now!!! I am so infuriated!!! I wish there was another product/company to use because their customer support for paying customers is HORRIBLE. Clients see skips, lags, freezing but audio is ok. ![]() ![]() Version 5.0 was released as of April 27, 2020. I never had lag or freezing happen, but now it's happening all the time from my end. In order to find the latest Zoom version go to and look under the Zoom Client for Meetings heading. I am having the exact same problem: I am having very frustrating similar problems ever since doing the last upgrade pop up announcement. On August 6, 2022, Zoom will retire significantly older computer Zoom application versions, Zoom Rooms, Zoom Phone, Virtual Room Connector, SDK, and VDI to.
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